Scalable Call Center Software for Large Teams of 20, 000 Users

Product Description

Product overview

Product overview

Huawei U1981 Unified Gateway (hereinafter referred to as U1981) is the core of Huawei Voice gateways support Huawei IP terminals and unified communications applications, providing professional IP voice solutions and unified communications solutions.
U1981 adopts wide and narrow band integrated design, high integration, single frame support 20,000 users. It can connect to the operator's network or private network voice switching equipment through digital trunk, analog trunk and SIP trunk, and support analog phones and IP phone mix to pick up people.
The U1981 features modularity, simple installation, and hot-swappable boards. Graphical configuration for easy deployment and maintenance.

Product Highlights

 

Product Highlights
High integration and impressive array of functions
• Extensive IPT services
• built-in hign-fidelity audio conferencing, with multiple conferencing modes available
• One Number Link You (ONLY), allowing users to answer incoming calls from anywhere, at any time, in the way that lisers prefer
• Built-in voice mailbox, recording messages from unanswered callers so users never miss any important calls
• UC application extension
Effective cost control
• Number analysis and whitelist/blacklist
• 32-level customized call rights
• Password-based call barring
• Intelligent routing, saving communications costs
Quick deployment and easy maintenance
• GUl-based deployment tools for easy and quick installation
• Unified network management system, helping improve management and maintenance efficiency
• Built-in web management system for convenient operations

Detailed parameters

ESpace U1981 Unified Gateway Specifications
Parameter	Functions and features
Single set of user capacity	20,000(Maximum 20,000 IP users /160 local analog users)
Terminal type	Analog phones, IP phones, video phones, and soft terminals
Trunk interface	A maximum of 60 FXO ports, 24E1/T1 ports, and 20BRI ports are available
Signaling protocol	PRI,QSIG,SS7,R2,SIP,BRI
Codec format	G.711a /μ,G.729a b / ab,iLBC,G. 722 / G . 722.1/G.722.2,Opus
Number of conference channels	Supports a maximum of 2,000 participants and 660 conferences. A single conference supports a maximum of 360 parties.
Voice mail	Supports a maximum of 30 concurrent internal voice mailboxes Built-in 16G SD memory card
Power supply	AC: 100V-240V; 50Hz/60Hz DC:-38.4V--60V, typical value -48V Supports two power modules and 1+1 backup
Power consumption	220W(full match)
Size (width x depth x height)	Standard 19-inch 2U subrack 442mm x 310mm x 86.1mm
weight	10kg(full match)
Environmental index	Temperature: Storage temperature: -40 ° C to 70 ° C Long-term operating temperature: 0ºC-45ºC Short-term operating temperature: -5ºC~55ºC Humidity: Operating humidity: 5%-95% RH, without condensation Dust proof: The working environment should be dust proof, the concentration of particulates in the air is less than 180mg/m³
System reliability	≥99.995%, the mean time between failures is 30 years
Maintainability	Supports centralized or remote device management, log management, resource management, and alarm management

Chassis information

 

 

The U1981 adopts a 2U standard chassis, 442mm wide, 310mm deep and 86.1mm high.
The chassis can be installed in a 19inch cabinet that complies with IEC (International Electrotechnical Commission) standards

power supply

The U1981 can be configured with dual power modules. By default, there is a single power supply module, which is located in slot 2 of the power supply. When configured with dual power modules, the following functions are available:
•Supports current sharing and backup
During normal operation, multiple power modules can share the load with their own output current; When a power module stops working, other power modules play a backup role and assume their normal power supply tasks.
• Support hot swapping
Without turning off the power supply of the whole machine, the power module can be directly added at the empty slot of the distribution box; In the case of redundant backup of the power supply, a power supply module can be unplugged directly without affecting the normal operation of the device

Nanjing Deshi Weiye Software Technology Co., Ltd. is a professional call center fusionscheduling software development system integration company, committed to high-end communication converged communication, call center and visual emergency command and dispatch construction. Engaged in the research and development of NGN convergedcommunication system for next-generation networks, and is a provider of integrated information and communication communication solutions for governments and enterprises.

Certifications

 

FAQ

1. Can I get free samples?
We have to charge samples and freight, when you place an order, we will refund your sample cost.

2. What is your MOQ?
Any sample test

No MOQ 3.OEM/ODM service available?
Yes, DSCOM has a strong ability to provide customers with the highest quality ODM & OEM products. It will require a minimum order quantity.

4. For trade terms, such as payment and delivery time?
Payment method: We mainly support T/T bank transfer, PayPal, Western Union method: DHL, FedEx, TNT, UPS, sea freight, or your own
Shipping agents

5. How about the warranty period?
12 months
Although the warranty is not responsible for those who have been broken by violence or renewed with other brands.